scrum alliance
micro credential program

Conflict Management Skills

Delve deeply into conflict dynamics, conflict resolution, psychological safety, and team cohesion with this course. With the in-demand skills of conflict management, you'll be prepared to foster continuous growth in teams and for yourself personally.

This course spans a full 8 hours collaborative session to explore this topic thoroughly.

June 24-25: European Morning Session
7:00 to 11:00 Stockholm/Berlin/Paris Local Time
13:00 to 17:00 HongKong/Singapore/Beijing Local Time

June 24-25: European Afternoon Session
14:30 to 18:30 Stockholm/Berlin/Paris Local Time
8:30 to 12:30 New York/Miami/Toronto Local Time

July 15: European workday
9:00 to 17:00 Stockholm/Berlin/Paris Local Time

August 7-8: European Afternoon Session
14:30 to 18:30 Stockholm/Berlin/Paris Local Time
8:30 to 12:30 New York/Miami/Toronto Local Time

Upon registration, please email us your desired session.
Format

Interactive
via Zoom

Course Date

Multiple dates to select from

Please see dates on the left

Total Learning Hours
Entire Program

8

Total Preparation Hours

1

Contact Us

Email us now

improve your skills

Micro credential program

Conflict Management Skills

  • Product Owners, Scrum Masters, and agile coaches
  • Product management and portfolio management professionals
  • UX and CX practitioners, business analysts, and business stakeholders
  • Project management professionals
  • Managers who want to help your organization build fantastic products

  • Anyone who wants to navigate professional conflicts effectively 
  • Micro credential program
Advance your skills

Check out the program details below

Check out the details below and grab this special promotional offer.

Welcome to our global community!
Meet your coach and trainer

Evelyn Tian

Evelyn Tian is an Advanced Certified Mentor Coach (ACMC), Professional Certified Coach (PCC), Certified Coach Supervisor, Certified Team Coach and Certified Enterprise Coach. She is also a Certified Performance Coach, and Certified Master Coach with focuses on behavioral-based coaching.

She has been mentoring agile coaches and professional coaches since 2011, and some of her mentees are current active ACC, PCC, Certified Enterprise Coach (CEC), and Certified Team Coach (CTC) holders. As of Nov 2023, she has supported practitioners from 80 countries. 

She is a Chinese Canadian Swede, who has worked and lived in North America, Asia and Europe. Cross-culture coaching on teams and executives is one of her specialty.
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We have supported practitioners from 80 countries, and have monthly free activities for our community members.
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