Interactive Learning Programs

Certified ScrumMaster (CSM)

Master the Scrum framework with the CSM program,  build the essentials to excel as a ScrumMaster, and support your teams and organizations to the next level.

Currently on our 7-year company anniversary promotion!

Grab the opportunity before it is too late - 70% now.

Interactive via Zoom


July 17-18, 2024



14 SEU

Starting time



Join at your convenience - monthly program

Certified ScrumMaster (CSM)

Learn with a globally renown agile coach

  • Build solid understanding of Scrum and Agile
  • Learn how to work as a ScrumMaster to support teams
  • Flexible - starting monthly - join today!

Why should I take this course?

Our top-rated program is designed to provide you with a solid foundation for your role as a ScrumMaster and support your career advancement in this field. 

Discover how to effectively support teams and organizations to maximize the benefits of Agile and Scrum methodologies.
This Ultimate Program will be beneficial to:

  • ScrumMasters or ScrumMaster candidates

  • Developers, testers, analysts, designers, and all members of product development teams

  • Managers, and support staff who want to understand Scrum framework and ScrumMaster role through an in-depth hands-on workshop

  • Anybody who wants to build an in-depth introduction to Agile and Scrum.

Build a solid understanding of agile and Scrum framework

What exactly is Agile?
  • Agile value, principles and mindset
  • Relationship between Agile and Scrum
Product Backlog
Product goal
  • Product backlog and its characteristics 
  • Product backlog item (PBI) and its characteristics 
  • User Story concept and writing exercises 
Increment and DoD
  • Increment and its characteristics
  • Definition of Done (DoD)
Scrum Framework Overview 
Three accountabilities in Scrum 
  • Great anatomy of great ScrumMaster, Product Owner and Scrum Team
  • Product Backlog refinement: a powerful vehicle for interactive and incremental development 
Scrum events in a nutshell
  • Everything in a Sprint
  • Sprint Planning: set the goal for the sprint
  • Sprint backlog and its characteristics
  • Sprint goal
  • Daily Scrum to inspect and adapt
  • The Sprint Review: valuable feedback and collaboration with stakeholders
  • Sprint Retrospective for continuous improvements
  • Different scenarios during the sprint
Experience Scrum framework
  • Using Scrum framework to build our in-class product
Agile estimation and release planning
  • Working with multiple teams
  • ScrumMaster’s competence
  • Services to Product Owner, Development Team and Organization 
  • Introduction to Agile facilitation and Agile coaching 
Next steps to be a great ScrumMaster 
Facilitated by

Evelyn Tian

Evelyn Tian is the founder and the heart of Evelyn Konsult AB. She headed Ericsson Global Transformation Support Center, and supported the big telecom giant across different business units and product lines.

She is one of the few globally who achieved the utmost credentials as a Scrum Alliance Certified Scrum Trainer (CST), Certified Enterprise Coach (CEC), Certified Team Coach (CTC) and Certified Agile Skills Trainer (CAST), and also Professional Certified Coach (PCC), Certified Master Coach, Mentor Coach and Coach Supervisor.
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