Interactive Learning Programs

The Ultimate ScrumMaster and Agile Coach program

Cultivate vital skills in agile product ownership through Scrum practices via the CSPO program, and elevate agile product ownership through advanced product discovery, strategy and roadmap, product prioritisation, stakeholder management and more via the Advanced CSPO program.

The programs have options to obtain Scrum Alliance certification, or Certificate of Completion.


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28 SEU

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The Ultimate Program

Agile Product Ownership and Product Management

  • Build solid understanding of Agile Product Owp
  • Learn how to work as a product owner to advance product
  • Grow into an product expert in the agile space 

Why should I take this course?

One of our most popular program delivered by Evelyn Tian, a product coach with hands-on product management and product ownership experience, to provide you with a solid foundation for your role as a product owner and support your career advancement in this field. 

Discover how to effectively enhance your product and grow in the agile product management space.
This Ultimate Program will be beneficial to:

  • Product owners or product owner candidates;

  • Product and portfolio managers;

  • Business representatives and business experts;

  • Executives, managers, and support staff who are interested in improving product development through an in-depth hands-on workshop;

  • Anyone curious about how to enhance products;
The Ultimate Agile Product Ownership program contains two modules both ending with the unique separate certification.
Product owners have a unique and demanding role on agile teams.

A product owner decides what the team will create next to deliver more value to the customer. In The Ultimate Agile Product Ownership program (CSPO® + A-CSPO® ) class, you’ll learn the framework, principles, and values that make scrum work, plus key skills and tools you need to be effective.

You will discover how to juggle multiple stakeholders’ needs, get hands-on practice creating a product vision, and learn new ways to get to know your customers so that you can choose the right next piece of value to bring to market for them.

You will establish a solid foundation and position yourself on a higher platform to excel as a product expert.

Part 1 - Build a solid foundation to agile product ownership

Understanding Customers and Users
  • Why product discovery
  • Segmenting customers and users
  • Creating a shared understanding of customer needs
  • Persona concepts and application
Validating Product Assumptions
  • How to validate within Scrum Framework
  • Validation methods and selection
Product Purpose and Strategy
  • Create and describe Product Vision
  • Product Strategy
  • Roadmap and Release planning
  • Define and measure the value for products
  • Models and techniques for prioritizing product features
Product Backlog and Product Goal
  • Product backlog and its characteristics
  • Product Backlog Item (PBI) and its characteristics
  • User Stories
  • Methods for slicing larger needs into smaller product backlog items
Scrum Framework Overview
  • Product Backlog Refinement – a powerful vehicle
when, why and how
  • How to benefit from Scrum framework to build a fantastic product
  • Agile estimation and release planning
Summary of Product Ownership
  • Core competencies of a product owner
  • Key benefits of Product Ownership
  • Differentiating outcome and output
  • Collaboration with stakeholders
  • Collaboration with developers
  • Working with multiple Scrum teams
Next steps to be a great Product Owner
  • A day in the life of a product owner

Part 2 - Advance agile product expertise

Product Essentials
  • Product basics
  • Product life cycle concept and corresponding strategy
Empathizing Customers and Users
  • Perform customer research
  • Interview and tips for an insightful interview
Advanced Product Assumption Validation
  • Cognitive biases and their impacts on product
  • Hypothesis Driven Development (HDD)
  • Compare different HDD approaches
  • Incorporating HdD into Scrum framework
  • Develop HDD and design validation plans
Advanced Purpose and Strategy
  • Developing product vision and strategies
  • Advanced road mapping and its development
  • Advanced product planning and forecasting
  • Release planning
Advanced Product Backlog Management
  • Model and measure the value for a product
  • Advanced Product Backlog Ordering
  • Linking Product Backlog Ordering to product Strategy
  • Enhancement of slicing user story techniques
Product Owner Core Competencies
  • Skills, capabilities, and practices of a Product Owner
A mindset of a Product Owner
  • Maximizing outcome and minimizing output
Facilitation skills of a Product Owner
Advanced stakeholder collaboration
  • Identify stakeholders and key stakeholder groups
  • Stakeholder management techniques
  • Collaboration methods and decision-making with stakeholders
Advanced Development Team collaboration
  • Define technical debts
  • Technical practices to help improve quality and ways of working
  • Practice value maximization per sprint

Collaboration with multiple development
  • Recognize scaling manifestos
  • List scaling frameworks
  • Working with dependencies
Next steps for product owners
Facilitated by

Evelyn Tian

Evelyn Tian is the founder and the heart of Evelyn Konsult AB. She headed Ericsson Global Transformation Support Center, and supported the big telecom giant across different business units and product lines.

She is one of the few globally who achieved the utmost credentials as a Scrum Alliance Certified Scrum Trainer (CST), Certified Enterprise Coach (CEC), Certified Team Coach (CTC) and Certified Agile Skills Trainer (CAST), and also Professional Certified Coach (PCC), Certified Master Coach, Mentor Coach and Coach Supervisor.
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